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Work Experience

Chief Products Technology Officer

Daily, Co

2021-10 - Present

Leading product and technology initiatives focusing on growth and self-service revenue

  • • Developing the technology that makes building voice bots easier
  • • Providing technical and executive support to sales and business development teams
  • • Participate in executive level strategic planning
  • • Managing multiple teams of engineers, support, solutions, success, community, and developer relations

Head of Analytics

8x8

2020-01 - 2021-10

Led analytics portfolio and managed callstats.io post-acquisition

  • • Joined 8x8 through acquisition, continued to run callstats.io as GM and eventually took over the Analytics product portfolio
  • • Managed 2 Senior Product Managers, 3 scrum teams of 8 engineers each
  • • Work with cross-functional leaders to drive operational efficiencies
  • • Launched callstats integration with 8x8 UCaaS
  • • Grew callstats.io business by 400% in FY21
  • • Improved support workflow reducing resolution time by 70%

CEO and Co-founder

callstats.io

2013-06 - 2020-01

Founded and led WebRTC performance monitoring service through successful acquisition

  • • Created and maintained product vision, managed go-to-market strategy and execution
  • • Raised over $4M from True Ventures (US) and Lifeline Ventures (FI)
  • • Built partnerships with Amazon, Microsoft, Twilio, and major CPaaS vendors
  • • Secured Fortune 500 customers including Intuit, Google, Hopin.to, Bloomberg, Atlassian
  • • Scaled product to monitor 100M+ minutes and 3B events monthly pre-COVID
  • • 6 Patents granted, authored multiple RFCs

Founder

dialogue.io

2012-06 - 2013-12

Early-stage WebRTC exploration and product development, lead to callstats.io

  • • Conducted business experiments to evaluate WebRTC impact on education and healthcare
  • • Pivoted to callstats.io based on recurring customer needs around connectivity diagnostics
  • • Led small team of 2 people through initial product validation

Researcher

Aalto University

2010-01 - 2015-03

Research in multimedia networking and protocols, taught courses in networking

  • • Protocol and architecture design for multimedia systems
  • • Developed congestion control and error resilience mechanisms for real-time communication
  • • Conducted simulations using Network Simulator (ns-2), GStreamer, NetEm and Dummynet
  • • Supervised five master theses between 2009-2015
  • • Course Assistant for Network Multimedia Protocol and Services, Protocol Design, Design of Simulation Networks
  • • Teaching 15hrs/semester on a graduate level courses (above mentioned)

Researcher

Nokia Research Center

2007-01 - 2009-12

Research and deveopment of multimedia protocols for Nokia products

  • • Developed 'Geo Location Assisted Streaming Service' prototype using GStreamer/VLC
  • • Created 'Movable multimedia' prototype for Nokia N95 using SIP/UPnP
  • • 3 patents granted for multimedia innovations

System Software Engineering

ST Microelectronics NV

2004-09 - 2006-07

Developed first 5 Megapixels camera software for ST for Nokia and LG phones

  • • Middleware for Video Communication, Video Recording, Still Capture and device driver for Camera
  • • LG KS 10, Nokia N95 and N96, on Symbian 9.x/S60 3.x
  • • Alcatel low cost mobile-phone, on Micro-chorus OS, development on Sun Solaris

Software Engineering

LG Electronics

2004-03 - 2004-08

Developed mobile data synchronization for calendar, ringtones and contacts

  • • Developed modules (Archiver, Tree Management) for the Synchronization Markup Language (SyncML), Client and Server. (C/C++)

Education

Aalto University, School of Electrical Engineering

Ph.D. in Networking Technology

2011-01 - 2013-12

Focus on protocols and algorithms for adaptive multimedia applications

  • • ACM SIGMM Doctoral Dissertation Award Honorable Mention (2016)
  • • Funded by Future Internet Graduate School
  • • Thesis: Protocols and Algorithms for Adaptive Multimedia Applications
  • • Advisor: Prof. Jörg Ott

Helsinki University of Technology (TKK)

Masters of Science in Multimedia Networks and Signaling

2006-01 - 2009-12

Focus on multimedia networking technologies

  • • Master Thesis: Rate-control for Conversational H.264 Video Communication
  • • Grade: 5.0/5.0

Visvesvaraya Technological University

Bachelor of Engineering in Telecommunication

2000-01 - 2004-05

Focus on Mobile Communication and Embedded System Design

  • • Specialized in mobile communications and embedded systems
  • • Thesis: Device management using SyncML in collaboration with LG Electronics